How to pay the residence permit tax in Northern Cyprus if the payment button does not work

If the Online Ödeme / Online Payment button does not respond or fails to open the payment page when paying the residency tax in Northern Cyprus, two steps usually help: (1) open the page in Google Chrome (especially on iOS instead of Safari), (2) enable pop-ups in your browser settings. Usually, the payment window opens correctly afterward. Current as of January 14, 2026.

• Why the payment button doesn’t work
• What to do if the button doesn’t work
• Glossary
• Frequently Asked Questions
• Residency Permit assistance

Why the payment button doesn’t work

On some devices and browsers, the payment page opens as a separate pop-up window. If pop-up blocking is enabled in the browser, the button may appear active, but nothing happens when clicked.

If the button in the image below does not work for you:

What to do if the button doesn’t work

Follow these two simple steps.

1. Open the payment page in Google Chrome instead of Safari if you are using iOS.
2. Enable pop-ups in your browser settings and try the payment again.

Glossary

• Residency Permit (ВНЖ) — a permit to reside in Northern Cyprus, processed through the online system and payment of required fees/taxes.
• Residency Tax — a mandatory payment (fee) made during the process of obtaining or renewing a residency permit.
• Pop-ups — windows that open over the page; if blocked, the payment process may not start.
• iOS / Safari / Chrome — on Apple devices, some payment pages work more reliably in Chrome with pop-ups allowed.

Frequently Asked Questions

If the payment button only doesn’t work on iPhone, is that normal?

Yes, this can happen. First, try opening the page in Google Chrome and allow pop-ups.

Where can I enable pop-ups?

In your browser settings (Chrome/Safari), locate the pop-up blocking option and disable it for the payment page.

Can I pay the residency tax without enabling pop-ups?

If the payment system opens in a pop-up, the link may not open without allowing pop-ups. In this case, it’s easiest to enable pop-ups and try the payment again.

If you need help with a residency permit in Northern Cyprus

You can contact our legal partner — DeJure — for a consultation with a licensed attorney in Northern Cyprus.

• Phone: +90 539 119 05 55
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