How to Pay for Telecommunication Services in Cyprus?

Fixed-line telephony, internet, and television in Cyprus can be paid in several ways.

Here is an overview of the various payment methods available for telecommunication service providers in Cyprus.

• On the operators' websites (list)
• Through your mobile bank
• Via the JCC smart service
• Auto-payment through the bank
• Payment terminals
• Frequently asked questions

On the operators' websites

Many telecommunications companies in Cyprus offer their own specialized online portals and mobile applications where customers can pay their bills. For example, Cyta, Primetel, and Epic have easy-to-use websites and applications that allow users to view their bills and securely pay them using credit/debit cards or PayPal.

Advantages

• Instant payment processing.
• The ability to track and manage bills.
• Availability 24/7.

Disadvantages

• Internet access is required.
• May require remembering multiple login credentials.

Operators' websites for payment

CYTA

• Quick payment page
• Android app
• iOS app

Cablenet

• Payment methods page

Primetel

• Quick payment page

Epic

• Quick payment page

Nova

• Payment methods page (in Greek)
• Android app
• iOS app

Through your mobile bank

Online banking is another widespread method for paying telecommunication bills in Cyprus. You need to log in to your bank's online platform or mobile banking app and make a payment directly to the telecommunication service provider using the account number provided on the bill. Banks usually have prepared templates.

Advantages

• Convenient and can be done from anywhere.
• Secure and instant payments.
• Provides a digital record of transactions.

Disadvantages

• Access to internet banking is required.
• Payments need to be made monthly.

Via the JCC smart service

A popular service for payments for almost everything in Cyprus. To pay, you need to register on the portal. To avoid confusion, here is a direct link for paying telecommunication services.

Advantages

• You can pay for many other services on the site.
• Quick payment processing.

Disadvantages

• Internet access is required.
• The site is not the most user-friendly.

Auto-payment through the bank

You can set up a direct debit agreement with the bank, allowing the telecommunications operator to automatically withdraw the amount from your account each month. This method ensures timely payment and eliminates the need for manual payment. Most telecommunication operators in Cyprus, including Cyta, Epic, and Primetel, offer this option.

Advantages

• No risk of missing a payment.
• Automatic transactions without extra hassle.

Disadvantages

• Sufficient funds must be available in the bank account.
• Changes in bills may go unnoticed.

Payment terminals

Automatic payment terminals can be found in various locations, including telecom operators' stores, shopping malls, and other high-traffic areas. These terminals allow customers to pay for communication services using cash or cards without approaching staff.

Advantages

• Speed and availability outside working hours.
• Accept payments both in cash and by card.

Disadvantages

• Limited availability in some areas.
• Technical issues may occur with the machines.

Frequently Asked Questions about Communication in Cyprus

What else can I pay for online in Cyprus?

Almost anything. To start, explore the capabilities of the JCC smart portal — this service alone will likely cover your needs. You can even pay a fine online, which we wrote about here.

If I'm a tourist, which SIM card should I choose?

Cyprus' mobile operators — CYTA, EPIC, and PrimeTel — have offers specifically for short stays — from a week to three months. We've compiled all of them in this article.

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