Where to look for parcels on Northern Cyprus if they are not delivered?

Parcel delivery in Northern Cyprus is a process with its own specifics. Due to the partial recognition of the TRNC, a special customs clearance system, address requirements, and additional checks apply here. Below is a complete guide on where parcels arrive, where to look for them, and what to do if a shipment is delayed.

• Where parcels arrive in Northern Cyprus
• Where to look if a parcel has not arrived
• Frequently asked questions

Where parcels arrive in Northern Cyprus

There are several ways to deliver international shipments to Northern Cyprus, and the collection point depends on the operator or postal service used. Below, we cover all the options.

DHL / FedEx — commercial international services

If you chose delivery via DHL or FedEx, you do not need to worry about customs clearance — the company handles customs procedures itself.

You simply receive an arrival notice and pick up the shipment at the service's official office.

Where are DHL offices in Northern Cyprus?

Current addresses and contacts are available in a separate article.

Where are FedEx offices in Northern Cyprus?

Up-to-date information is available in the section about FedEx operations.

Regular mail (PTT / international post)

If you order goods via regular international mail (for example, through national posts of the CIS, Europe, or the USA), the parcel may arrive:

• at your local post office
• at a nearby customs point

There is no single rule: sometimes the parcel is sent to the post office, sometimes to customs, even if it is not food or medicine.

Where parcels arrive in different cities:

• Famagusta — in the building next to the post office
• Kyrenia — one floor below the local post office

Where to look if a parcel has not arrived?

Sometimes shipments are delayed at the initial arrival point, especially if:

• the address is unreadable
• labels are damaged
• the parcel was selected for additional inspection
• there were questions from Turkish customs

If the parcel is not at the post office or customs offices in Kyrenia or Famagusta, it should be searched for at:

Customs terminal of the new Ercan Airport (Ercan Airport Customs Terminal)

This is a backup point where unverified shipments are temporarily stored.

How to get to the terminal:

• At the last roundabout before the airport, turn towards Gate B
• Pass the police post — the terminal is immediately after it
• Give your name and show your passport — staff will help locate the shipment

Frequently asked questions about delivery in Northern Cyprus

Where is customs located?

Famagusta: next to the post office
Kyrenia: one floor below the post office

How to order goods from AliExpress?

Full instructions are here: How to order goods from AliExpress to Northern Cyprus.

Remember: customs duties on imported electronics can sometimes exceed the cost of the item itself.

On the largest Telegram forum of Northern Cyprus, there is a chat «Flying / Looking for delivery» — there you can find volunteers willing to personally bring your parcel.